Kansas company behind 1-800-GOT-JUNK? integrates home services into one portal (with just one payment)

Lenexa-headquartered Southwind hopes to ease the hassles of home ownership by launching a customizable, comprehensive service program, said Jeffery Anderson.

The sprawling home services company — with brands like 1-800-GOT-JUNK? and MVP Heating, Cooling, and Electrical — recently introduced OneOS Home, which is an innovative platform designed to revolutionize how homeowners access and manage essential home services, according to the company.

Jeffery Anderson, Southwind, OneOS Home

“It’s one operating system for your home powered by the most trusted brands in home service,” explained Anderson, Southwind chief revenue officer.

Using the Southwind family of companies — including 1-800-GOT-JUNK?, MVP, DreamLawn, You Move Me, and Shack Shine (gutter cleaning and power and window washing) — the OneOS Home integrates 20 essential home services into one membership with one simple payment for homeowners, he said.

“I think it will ultimately save them time and save them money and also give them peace of mind,” he continued. “When you get off of work, you don’t want to think about, ‘Who do I need to call for this? And when are these people coming? And when do I pay this bill?’ So it’s really just a one-schedule, one-point-of-contact ease of life, so you can focus on the things that really matter.”

Southwind — started in 2007 when Tyler Staszak and Josh Herron acquired their first 1-800-GOT-JUNK? franchise — has more than 50 locations across the United States and Canada. 

Members can customize their plan and choose which services they want, Anderson said. Services include discounts on moving, quarterly AC and furnace checks, gutter cleaning, lawn maintenance, holiday lights installation, and water quality inspections. According to the company, homeowners will save up to 40 percent.

“We saw this opportunity for us to leverage our experience and all the businesses and make it much, much easier for a homeowner and give them predictability in their home expenses, giving them one payment for all their home upkeep,” Anderson added.

Southwind was inspired to start OneOS Home, he noted, when team members realized that customers who used one brand didn’t realize the connection with the other brands.

“We saw an opportunity to attract a customer, deliver five-star service in one business — and hopefully they’re happy with the service — and then we expose them to all of the other ways in which we can help them save time and save money,” he explained.

Early feedback for the platform indicates customers never knew they needed something like OneOS Home, Anderson said, noting they said the offering makes life as a homeowner much easier.

“That was exciting for us to solve an unmet need in the marketplace, knowing that we’re the only ones that could truly deliver it in a way where we own the experience along the entire customer journey,” he added.