PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Meat the moment with valor: Veteran cattle rancher deploys co-op model to save the Midwest cowboy
WESTON, Mo. — Almost a decade after launching KC Cattle Company — his veteran-owned and -operated wagyu beef company — Patrick Montgomery is forging a new path to help fellow ranchers and farmers survive. He’s now digging his spurs into Valor Provisions, a direct-to-consumer online marketplace offering premium proteins from small, independent, veteran-owned ranches like…
Student-raised meats graduate to university storefront as consumers look closer at what makes the cut
WARRENSBURG, Mo. — A new partnership puts pork chops, brats and select cuts from across farming projects at the University of Central Missouri in a retail storefront accessible to community members shopping for locally raised meat. UCM Farms — which spans more than 1,000 acres of farm ground within 10 miles of campus — is…
Nonprofit founder, tech people leader join Kauffman as trustees on shared mission: economic inclusivity
The year-long transformation of the Ewing Marion Kauffman Foundation continues this week as the influential philanthropic organization announced two new trustees meant to bolster its rebooted grantmaking strategy and commitment to driving equitable economic mobility in Kansas City. Newly appointed leaders to the Kauffman Foundation’s Board of Trustees, Aimée Eubanks Davis and Kristen Ludgate bring…
No cookie-cutter way to create an entrepreneur, so what’s the catalyst? Inside KU’s venture test lab
Editor’s note: The University of Kansas’ School of Business is a partner of Startland News. It’s a practical testing ground for KU students to flex their entrepreneurial muscles, Ryan Rains said, describing a business program built for could-be entrepreneurs who aren’t necessarily even business majors — and who, ultimately, might choose to abandon their concept…