PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Endeavor could bring its global capital network to KC startups; leaders weigh its local need
Leaders from the Heartland division of Endeavor on Monday gave local entrepreneurs a first look at capital, resources, and programming that could come to Kansas City as the global nonprofit considers expansion into the region. During the preview event, organized as part of Global Entrepreneurship Week, representatives from Endeavor’s regional office in Northwest Arkansas discussed…
Jason Sudeikis’ rockstar karaoke fantasy returns: Here’s why Thundergong! matters to homegrown ‘Ted Lasso’ star
Kansas City is the “secret sauce” in the recipes for Thundergong! and Big Slick, said Jason Sudeikis, who helps host the two high-profile events. The Overland Park native and “Ted Lasso” star was in Kansas City Friday to promote the annual Thundergong! fundraiser for Steps of Faith Foundation — returning Saturday at the Uptown Theater.…
Triple (stitched) threat: Olathe apparel shop brings design, sewing, printing in-house with shirts hitting store shelves soon
Adam Worrel’s vision for a fabric-to-finish apparel and screen printing business is finally sewing itself together — nearly 4,000 miles from where it began — with a label made in KC. First formulating the idea in 2010, he imagined creating a line with production and printing in-house and as much control over the supply chain as…
Why employers should hire veterans: KC entrepreneurs say combat prepared them for startup life
Effectively communicating the skills and experiences gained from military service can be a major challenge for veterans, said Zachary Oshinbanjo. Too often that disconnect contributes to unemployment or mental health struggles when a service member returns to civilian life. “Many veterans may have gone straight from high school into the military and now are looking…