PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Why this KC social entrepreneur pivoted from drilling wells with Matt Damon to tapping micro-loans for water projects
Identifying unmet needs is just as critical for social entrepreneurs as their counterparts at more traditional for-profit ventures, said Gary White, explaining how Water.org needed to find its missing piece to truly tap the non-profit’s potential. “Go after those unique insights at the intersection of a great social gain and a market,” said White, offering…
Newly relaunched PR platform connects small brands to freelance journalists eager to tell their stories
Blish Mize Connor and Allison Hogan are working to change the landscape of the public relations game, they shared, starting with firing themselves. The PR veterans — with a combined 35 years of experience — have launched DeskSides, a dual-sided digital hub to connect brands with journalists/freelancers. “We were tired of traveling and schlepping goods…
US company lands on the moon: Here’s how a KC firm helped boost its flames of innovation
For the first time ever, a commercial spacecraft has touched down on the moon and Kansas City-based Burns & McDonnell provided innovation that helped to make it possible for Intuitive Machines and its Odysseus IM-1 lander, shared Brittney Swartz. The local engineering, construction and architecture firm served as the designer and builder of Intuitive Machines’…
Why developers say folding Plexpod Westport site into Park 39 unifies $230M project
A move this week to transition management of the Plexpod Westport space to the developers behind a massive project along 39th Street will mean reuniting elements within the broader Park 39 campus, said Andrew Brain. “By unifying our actions on both sides of the street, we’re able to act as a whole instead of as…