PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Una Mas Empanadas folds authentic Argentinian flavors into new restaurant spot at Parlor
Expanding Silvia Herrera’s business from a food truck in Gardner to one of Kansas City’s most active and eclectic food hubs brings the Buenos Aires-born entrepreneur — and her grandmother’s 50-year-old handcrafted empanada recipe — to an even wider, more diverse audience, she said. “Our empanadas are more than just food,” Herrera said. “They represent…
It’s not too late to preserve KC’s Black-owned restaurants (or to enjoy Black Feast Week)
The recent closures of Soiree, The Krave, and Privee — Black-owned restaurants that each became a staple of Kansas City’s evolving food scene — leave a clear void that can’t be ignored, said Ryan Sorrell. An initiative to help save local culinary should-be hotspots in similar danger wraps this week, but the work to promote and…
Ancestry.com founder-turned-AI evangelist says rapidly advancing tech can uplift humanity, families
People across the globe are caught in an internet malaise, said Paul Allen, and tech visionaries’ response should be to renew humans’ dependence on faith and family and friendship and local community. One of their most critical tools, he said: decidedly non-human solutions from the rapidly evolving landscape of artificial intelligence. Allen — founder of…
KC filmmaker sees pleasure as a prequel to dystopia hiding ‘In Plain Sight’; His brave new wake-up call
Thomas Rex’s new proof-of-concept film project envisions a near-future world where society is on the verge of totalitarian control, he said, describing a cautionary tale about being unknowingly controlled by a culture of escapism through pleasure and pharmaceuticals. “In Plain Sight” serves as a prelude to Aldous Huxley’s novel “Brave New World,” an acclaimed but…