PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Farmobile plows an agricultural revolution by empowering farmers with data
Agriculture techie Jason Tatge spent Monday morning as he often would: with a farmer interested in his company. The two kicked off the week in Fargo, North Dakota, kicking the proverbial tractor tires on Tatge’s ag tech business, Farmobile, and how the farmer’s data could generate additional revenue for his operations. They also chatted about…
‘Tis the season: Kauffman supports KC entrepreneurship with $1M in grants
The Ewing Marion Kauffman Foundation awarded more than $1 million in grants to not-for-profit organizations that serve Kansas City entrepreneurs. The grants — totalling $1,020,000 — are a part of the foundation’s projected $8 million of investments in Kansas City’s entrepreneurial community over the next three years. “The Kauffman Foundation is committed to helping Kansas…
Kansas Citians, Techweek study entrepreneurship, communism in largest U.S. tech envoy to Cuba
Only 5 months after President Obama re-opened diplomatic relations between the U.S. and Cuba, a group of Kansas Citians joined the largest tech delegation ever to visit the communist country. Five area entrepreneurs joined leaders and other innovators involved with the national tech conference Techweek in an exploratory visit of Cuba’s tech and entrepreneurial community.…
(S)heStarts: Define yourself and your startup on your own terms
At a recent One Million Cups gathering at the Kauffman Foundation, Little Hoots founder Lacey Ellis discussed lessons learned since launching her company. It had been almost a year since she first presented at the pitch event, and one of her primary lessons is sound advice for startup founders. “When you’re first starting out, you’re…