PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Wonka of Wax: Dark times melt into quirky joy for Brandon Love’s Crumble Co
With scents as varied as “Lavender Lemonade” and “Drunken Unicorn,” Brandon Love’s Crumble Co. burns in a unique — Love would say “joyful” — space within the candle market. A wide grin spreads across the 21-year-old founder’s face as he notes the name of the wax melt spreading aroma throughout his loft apartment at One…
Football tech startup Lazser Down scores big with NCAA championship game
When two out-of-state foes face off Saturday at Children’s Mercy Park, the NCAA Division II Championship game will still host a hometown team. The title game — between West Florida University and Texas A&M University-Commerce — features local tech created by Lazser Down, a Kansas City-based startup that created a new down marker system that uses…
Plexpod acquires Think Big Coworking, expanding KC footprint
Plexpod isn’t playing. Amid Kansas City’s competitive coworking market, Plexpod is doubling down with the acquisition of Think Big Coworking’s 1712 Main Street location, Plexpod founder Gerald Smith said. The acquisition adds more than 30,000 square feet of space to Plexpod’s already large footprint in the area and forges a new partnership between the two…
Raaxo takes shape after pivot from Aphrodite Bra Co’s body scan concept
Despite its use of body-mapping technology, Aphrodite Bra Company wasn’t the right fit for customers’ needs, said Carlanda McKinney, founder of the newly rebooted custom intimates company Raaxo. “Aphrodite had been stuck in the starting-up space,” she said. “We’d never really gotten enough sales or enough traction to say, ‘We’re launched,’ or, ‘We’re in business.’…