PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Couple with tech, startup background embraces risk-taking as new Pitch owners
Local ownership of The Pitch will preserve the Kansas City alternative news publication’s voice, as well as expanding digital content for readers, and promotions and services for advertisers, Stephanie Carey said. “I love the independent voice. I love the fact that we can push those boundaries, push the envelope on stories, dig a little deeper,”…
Cultural differences contribute to entrepreneur access gap, Porter House founder says
Early education about entrepreneurism and the resources available aren’t typically priorities in low- to moderate-income communities, said Daniel Smith. “A lack of access results because we don’t really have a lot of programs in our communities that focus on small business and entrepreneurism,” said Smith, founder of The Porter House KC. “It’s more focused on…
Missouri, Airbnb announce revenue-sharing state sales tax deal
As Kansas City wrangles with its own short-term rental rules, Airbnb and the Show Me State announced an agreement Wednesday that will allow the home-sharing giant to collect and remit taxes on behalf of 6,300 Missouri hosts. Effective Feb. 1, the tax agreement with the Missouri Department of Revenue adds a state sales tax — now…
FEWDM drops high-tech fitness devices, pivots to workout apparel
Not every promising startup venture can keep the ball moving toward the end zone. It’s a lesson FEWDM founder Tommy Saunders says he’s blessed to have learned — despite the bittersweet turn for the former Detroit Lions receiver’s company. “We have a strong brand that our customers connect with and have grown to love,” Saunders…