PayIt appoints new president and COO as fast-scaling KC govtech company hits pivotal moment
November 16, 2023 | Startland News Staff
A veteran govtech leader is joining one of Kansas City’s best-known scale-ups as the company eyes a new era of growth and the expansion of its national and international footprint.
PayIt — a leader in digital customer experience solutions with integrated payments for state, local, and provincial governments — announced on Thursday the appointment of Tom Nieto as its new president and chief operating officer.
Nieto, who comes with 15 years of industry experience, is expected to focus on driving strategy for PayIt, scaling its operations, and building out capabilities to continue to drive growth for the company.
“Tom’s rich blend of highly relevant professional experiences, strong leadership style, and passion for the PayIt mission made him an easy choice to help guide our business through its next stages,” said John Thomson, co-founder and CEO of PayIt. “I am confident that his contributions will drive our company forward, and our customers, current and future, will benefit from the progress we make with Tom on the team.”
PayIt currently has more than 225 employees distributed across North America, with its headquarters in downtown Kansas City, as well as offices in Nashville and Toronto.
Mike Plunkett and John Thomson, PayIt co-founders; photo by Tommy Felts, Startland News
Thomson and co-founder Mike Plunkett will remain in essential roles with the company, PayIt said.
With Nieto on board, Thomson will be able to focus even more of his efforts on strategic growth and business decisions as the new president takes over overseeing more of the scaling business’s operations.
In his new role as chief development officer, Plunkett — who previously served as COO — will prioritize client relationships, key business development efforts, and leadership development within the company.
RELATED: PayIt co-founder: No one-size-fits-all formula for scaling one of KC biggest startup ideas
Nieto was most recently COO at Accela. He previously held leadership positions at companies including Box and Boston Consulting Group. Nieto holds an M.B.A. from Harvard University and B.A. in International Relations from Stanford University.
PayIt’s modern customer experience and payments platform for government simplifies the way government agencies serve their communities. Cities, towns, counties, states, and provinces use PayIt to collect revenue, work more efficiently, and deliver a better customer experience.
Click here to learn more about PayIt.
The company consolidates services including property tax, DMV, outdoors, courts, and utilities into one connected experience for residents — launching quickly and saving government agencies up to $6 per transaction, according to PayIt.
“Payit is at a pivotal moment in our continued growth trajectory,” said Nieto. “Our differentiated offering and talented team has us poised to continue our growth across North America.”
“I am excited to join PayIt to build our next phase of growth and deliver an unparalleled experience to our clients and the customers they serve,” he added.
2023 Startups to Watch
stats here
Related Posts on Startland News
Former Netchemia CEO, KC venture capitalist launch new fund for Midwest software firms
Keith Harrington isn’t looking for hockey-stick growth companies. With the new fund he’s co-leading — Novel Growth Partners — Harrington wants to invest in small, steadily-growing tech companies in the Midwest. But instead of a traditional venture capital model, Novel is employing a revenue-based finance model that should appeal to more entrepreneurs, Harrington said. “We believe that…
1 Million Cups celebrating black startups with all black founders, experts in February
A lineup of all black presenters and experts at February’s 1 Million Cups events aims for exposure and awareness about Kansas City’s thriving community of black entrepreneurs, said Adrienne Haynes. “Many of these companies are not necessarily tech-based. They might not be at Plexpod or WeWork. Many of them have their own facilities — maybe…
Listen: Behind the scenes interview with Hyperloop One exec on Missouri plan
By now you’ve likely seen that Missouri is a top five favorite to land a Virgin Hyperloop One route. If built in Missouri, the tubular transportation system would move people from Kansas City to St. Louis in 30 minutes, creating a mega-region that combines the state’s biggest cities, said Dan Katz, director of global public…
ScaleUP! KC expands impact with 18 entrepreneurs in latest class
In announcing its latest class, the ScaleUP! KC incubator embraced its track record of helping Kansas City entrepreneurs develop the business skills needed to take the next steps on their journeys. Now on its seventh cohort, the program has graduated 92 business owners, including startups like The Sundry, Ruby Jean’s Juicery, Cambrian Tech, H3 Enterprises…