COVID is hurting small biz — but how to help? AltCap, KCBizCare launch listening tour to find best strategy
November 12, 2020 | Startland Staff
To help Kansas City’s small business community, leaders first must know what entrepreneurs actually need, said Ruben Alonso, announcing the launch of a KCMO-backed, city-wide listening tour.
“As we look to recover from the economic disruption caused by COVID-19, it is critical we hear from small businesses, the lifeblood of our communities so that we can rebuild our local economy in a way that unleashes the full potential of Kansas City’s entrepreneurial spirit,” said Alonso, president of AltCap, a local small business lender on the front lines of relief efforts in the city.
Since April, AltCap has deployed more than $5 million to hundreds of small businesses and saw first-hand the challenges entrepreneurs face.
The Small Business Big Voice listening tour is a collaboration between AltCap and KC BizCare, a free business resource, advocacy and information center for new and existing businesses operating within the city.
City council members Eric Bunch, 4th District; Ryana Parks-Shaw, 5th District; and Andrea Bough, 6th District, joined in announcing the effort Thursday. Virtual listening sessions on Zoom are set for each of the council members’ districts. Dates include:
- 6 p.m. Nov. 18 (5th District)
- 6 p.m. Dec. 2 (4th District)
- 10:30 a.m. Jan. 9 (6th District)
Click here to learn more about the planned sessions.
More information about potential virtual meetups hosted by council members in other districts is set to be released later.
“As a former small business owner, I understand firsthand the struggles that small businesses can face with access to capital, navigating the regulatory structure of government and managing operations,” said Bough. “The goal of our listening tour is to better understand the needs of local small businesses and to ensure that we are providing the support that they need to succeed.”
The listening tour is expected to help inform the best strategy to deploy city resources to increase profitability and sustainability for Kansas Citians, Bunch added.
In addition to the Small Business Big Voice initiative, KC BizCare Office is deploying its new “virtual one-stop-shop” that includes a Small Business Big Voice Online Survey to better assess the current state and impact of the COVID-19 pandemic to local small businesses.
The new website is a centralized communication model for businesses to access immediate resources. The mobile-friendly website and survey enables ease-of-use from anywhere for small business owners who don’t operate their business from a desk.
“We are working to get our businesses capital and contract ready so that they can be resilient in COVID-19,” said Nia Richardson, director of KC BizCare. “We are asking business owners to take the survey and sign up for a listening session in their district so we can begin to build a small business agenda to help our Kansas City businesses be more resilient, pivot, or start new in COVID-19.”
Click here to take the Small Business Big Voice Online Survey.
Featured Business

2020 Startups to Watch
stats here
Related Posts on Startland News
High-growth additions: PayIt, Main Street Data earn slots in $19M KCRise Fund portfolio
Investing in Kansas City startups ultimately brings greater interest from outside funding sources, said Darcy Howe, KCRise Fund founder and managing director. “We continue to be impressed by the increasing early stage deal flow in our region,” Howe said Tuesday in announcing the additions of Kansas City-based PayIt and Main Street Data to the fund’s…
Digital Sandbox KC nabs $950K to continue regional startup impact
Already with a lasting legacy of growing the area entrepreneurial ecosystem, Digital Sandbox KC has received significant support that should fuel its program for years to come. The proof-of-concept incubator was recently awarded a combined $950,000 — $450,000 from the Ewing Marion Kauffman Foundation and $500,000 from the Missouri Technology Corporation. The two grants will…
Victor Hwang: Individual entrepreneurs hold the key to making America great again
Victor Hwang posed a riddle to a TEDx crowd gathered in Georgia. What five-letter word was overlooked during the 2016 U.S. presidential campaign and almost never mentioned by the candidates or at the party conventions? The answer is rooted in overcoming inequality, said Hwang, vice president of entrepreneurship for the Ewing Marion Kauffman Foundation. “I’m…


