COVID is hurting small biz — but how to help? AltCap, KCBizCare launch listening tour to find best strategy
November 12, 2020 | Startland Staff
To help Kansas City’s small business community, leaders first must know what entrepreneurs actually need, said Ruben Alonso, announcing the launch of a KCMO-backed, city-wide listening tour.
“As we look to recover from the economic disruption caused by COVID-19, it is critical we hear from small businesses, the lifeblood of our communities so that we can rebuild our local economy in a way that unleashes the full potential of Kansas City’s entrepreneurial spirit,” said Alonso, president of AltCap, a local small business lender on the front lines of relief efforts in the city.
Since April, AltCap has deployed more than $5 million to hundreds of small businesses and saw first-hand the challenges entrepreneurs face.
The Small Business Big Voice listening tour is a collaboration between AltCap and KC BizCare, a free business resource, advocacy and information center for new and existing businesses operating within the city.
City council members Eric Bunch, 4th District; Ryana Parks-Shaw, 5th District; and Andrea Bough, 6th District, joined in announcing the effort Thursday. Virtual listening sessions on Zoom are set for each of the council members’ districts. Dates include:
- 6 p.m. Nov. 18 (5th District)
- 6 p.m. Dec. 2 (4th District)
- 10:30 a.m. Jan. 9 (6th District)
Click here to learn more about the planned sessions.
More information about potential virtual meetups hosted by council members in other districts is set to be released later.
“As a former small business owner, I understand firsthand the struggles that small businesses can face with access to capital, navigating the regulatory structure of government and managing operations,” said Bough. “The goal of our listening tour is to better understand the needs of local small businesses and to ensure that we are providing the support that they need to succeed.”
The listening tour is expected to help inform the best strategy to deploy city resources to increase profitability and sustainability for Kansas Citians, Bunch added.
In addition to the Small Business Big Voice initiative, KC BizCare Office is deploying its new “virtual one-stop-shop” that includes a Small Business Big Voice Online Survey to better assess the current state and impact of the COVID-19 pandemic to local small businesses.
The new website is a centralized communication model for businesses to access immediate resources. The mobile-friendly website and survey enables ease-of-use from anywhere for small business owners who don’t operate their business from a desk.
“We are working to get our businesses capital and contract ready so that they can be resilient in COVID-19,” said Nia Richardson, director of KC BizCare. “We are asking business owners to take the survey and sign up for a listening session in their district so we can begin to build a small business agenda to help our Kansas City businesses be more resilient, pivot, or start new in COVID-19.”
Click here to take the Small Business Big Voice Online Survey.
Featured Business

2020 Startups to Watch
stats here
Related Posts on Startland News
How this startup founder earned $200K in unrestricted, trust-based funding to transform KC’s relationship to food
Long-term community change comes one meal at a time, acknowledged one of Attane Health’s biggest supporters, reflecting on the Kansas City startup’s growth from the “spark of an idea to a full-fledged solution” — ultimately earning its founder a game-changing funding boost. The St. Louis-based Missouri Foundation for Health this month announced its inaugural Spark Prize…
Kauffman awards $5.8M funding pipeline to research how to close wealth gaps in KC, beyond
Eight newly announced research grants from the Ewing Marion Kauffman Foundation are expected to help catalyze research-based efforts aimed at growing equitable economic mobility in Kansas City, regionally, and nationally. More than $5.8 million in research funding will be disbursed over the next three years through this first round of grantmaking through Kauffman’s new research…
KC’s top emerging business is brewing more than just beer at 18th and Vine, owners say
Winning the Emerging Small Business Award is validation that Vine Street Brewing Co. — Missouri’s first Black-owned brewery — is tapped into what the community wants and needs, two of its owners said Tuesday. “It signifies we’re moving along with purpose and that we can really lean into our goals,” explained Annie McGinnis, co-owner and…
Their engineering firm built a legacy in KC; why these KC Chamber winners are rebranding
A streamlined brand identity for one of the Midwest’s most influential engineering firms positions “T&B” as one of the secret weapons behind the evolution of Kansas City, the company announced, just moments after earning a top small business award from the KC Chamber. Taliaferro & Browne — the first minority-owned engineering firm to receive a…


