COVID is hurting small biz — but how to help? AltCap, KCBizCare launch listening tour to find best strategy
November 12, 2020 | Startland Staff
To help Kansas City’s small business community, leaders first must know what entrepreneurs actually need, said Ruben Alonso, announcing the launch of a KCMO-backed, city-wide listening tour.
“As we look to recover from the economic disruption caused by COVID-19, it is critical we hear from small businesses, the lifeblood of our communities so that we can rebuild our local economy in a way that unleashes the full potential of Kansas City’s entrepreneurial spirit,” said Alonso, president of AltCap, a local small business lender on the front lines of relief efforts in the city.
Since April, AltCap has deployed more than $5 million to hundreds of small businesses and saw first-hand the challenges entrepreneurs face.
The Small Business Big Voice listening tour is a collaboration between AltCap and KC BizCare, a free business resource, advocacy and information center for new and existing businesses operating within the city.
City council members Eric Bunch, 4th District; Ryana Parks-Shaw, 5th District; and Andrea Bough, 6th District, joined in announcing the effort Thursday. Virtual listening sessions on Zoom are set for each of the council members’ districts. Dates include:
- 6 p.m. Nov. 18 (5th District)
- 6 p.m. Dec. 2 (4th District)
- 10:30 a.m. Jan. 9 (6th District)
Click here to learn more about the planned sessions.
More information about potential virtual meetups hosted by council members in other districts is set to be released later.
“As a former small business owner, I understand firsthand the struggles that small businesses can face with access to capital, navigating the regulatory structure of government and managing operations,” said Bough. “The goal of our listening tour is to better understand the needs of local small businesses and to ensure that we are providing the support that they need to succeed.”
The listening tour is expected to help inform the best strategy to deploy city resources to increase profitability and sustainability for Kansas Citians, Bunch added.
In addition to the Small Business Big Voice initiative, KC BizCare Office is deploying its new “virtual one-stop-shop” that includes a Small Business Big Voice Online Survey to better assess the current state and impact of the COVID-19 pandemic to local small businesses.
The new website is a centralized communication model for businesses to access immediate resources. The mobile-friendly website and survey enables ease-of-use from anywhere for small business owners who don’t operate their business from a desk.
“We are working to get our businesses capital and contract ready so that they can be resilient in COVID-19,” said Nia Richardson, director of KC BizCare. “We are asking business owners to take the survey and sign up for a listening session in their district so we can begin to build a small business agenda to help our Kansas City businesses be more resilient, pivot, or start new in COVID-19.”
Click here to take the Small Business Big Voice Online Survey.
Featured Business

2020 Startups to Watch
stats here
Related Posts on Startland News
CRWND as a KC pitch contest winner, Keliah Smith expands her product line (and comfort zone)
Keliah Smith was nervous. She’d never been a fan of speaking in front of a crowd, but knew exposing her discomfort and weakness through the Alchemy Sandbox pitch competition was just part of the ongoing journey of an entrepreneur, she said. Avoiding that spotlight, Smith noted, already had kept her — and her business, CRWND…
DeBruce integrates career toolbox into HBCU’s programming for Black and Brown entrepreneurs
A new partnership between The DeBruce Foundation and Harris-Stowe State University showcases a shared goal of unlocking the potential within individuals and equipping them for bright careers and bright futures, said Leigh Anne Taylor Knight. “This is one of those relationships that reminds us that partnerships don’t need to be complicated,” said Taylor Knight, executive…
Heart by hand: Paper illustrator crafts intricate designs with an evocative pop of culture
Andrea Cira can trace the inspiration for her hand-crafted, colorful, paper illustrations back to her upbringing in Mexico, she shared. “You see a lot of things that are done by hand or by scratch,” she explained. “I’ve lived in different places in Mexico, so I got to see a few things from artisans. I always…
Sleep tech designed to combat night sweats moves toward consumer market with KS bedfellows
A Leawood company’s bed-based sleep technology — designed to reduce night sweats and help people better regulate their temperatures while they sleep — is headed to market in early 2024 with backing from the Kansas angel tax credits program and a swelling pre-seed round, said Win Hansen. Rairflow, Inc., which designed and developed prototypes for…


