COVID is hurting small biz — but how to help? AltCap, KCBizCare launch listening tour to find best strategy
November 12, 2020 | Startland Staff
To help Kansas City’s small business community, leaders first must know what entrepreneurs actually need, said Ruben Alonso, announcing the launch of a KCMO-backed, city-wide listening tour.
“As we look to recover from the economic disruption caused by COVID-19, it is critical we hear from small businesses, the lifeblood of our communities so that we can rebuild our local economy in a way that unleashes the full potential of Kansas City’s entrepreneurial spirit,” said Alonso, president of AltCap, a local small business lender on the front lines of relief efforts in the city.
Since April, AltCap has deployed more than $5 million to hundreds of small businesses and saw first-hand the challenges entrepreneurs face.
The Small Business Big Voice listening tour is a collaboration between AltCap and KC BizCare, a free business resource, advocacy and information center for new and existing businesses operating within the city.
City council members Eric Bunch, 4th District; Ryana Parks-Shaw, 5th District; and Andrea Bough, 6th District, joined in announcing the effort Thursday. Virtual listening sessions on Zoom are set for each of the council members’ districts. Dates include:
- 6 p.m. Nov. 18 (5th District)
- 6 p.m. Dec. 2 (4th District)
- 10:30 a.m. Jan. 9 (6th District)
Click here to learn more about the planned sessions.
More information about potential virtual meetups hosted by council members in other districts is set to be released later.
“As a former small business owner, I understand firsthand the struggles that small businesses can face with access to capital, navigating the regulatory structure of government and managing operations,” said Bough. “The goal of our listening tour is to better understand the needs of local small businesses and to ensure that we are providing the support that they need to succeed.”
The listening tour is expected to help inform the best strategy to deploy city resources to increase profitability and sustainability for Kansas Citians, Bunch added.
In addition to the Small Business Big Voice initiative, KC BizCare Office is deploying its new “virtual one-stop-shop” that includes a Small Business Big Voice Online Survey to better assess the current state and impact of the COVID-19 pandemic to local small businesses.
The new website is a centralized communication model for businesses to access immediate resources. The mobile-friendly website and survey enables ease-of-use from anywhere for small business owners who don’t operate their business from a desk.
“We are working to get our businesses capital and contract ready so that they can be resilient in COVID-19,” said Nia Richardson, director of KC BizCare. “We are asking business owners to take the survey and sign up for a listening session in their district so we can begin to build a small business agenda to help our Kansas City businesses be more resilient, pivot, or start new in COVID-19.”
Click here to take the Small Business Big Voice Online Survey.
Featured Business

2020 Startups to Watch
stats here
Related Posts on Startland News
Harvard University recognizes KCMO digital inclusion map
Kansas City’s geographic work to illustrate the area’s digital divide earned high praise from a prestigious university. Harvard University recently highlighted the City of Kansas City, Missouri’s Digital Inclusion map, a tool that — at a block-by-block scale — detail residents’ access to internet connectivity overlaid with poverty levels. “This visualization was chosen as Harvard’s…
Bilingual startup Tico Productions brings energy to Chiefs’ Spanish broadcast
When the Chiefs and Raiders meet Sunday at Arrowhead Stadium, more than the usual KC-versus-Oakland rivalry will be at play. The game also puts Kansas City-based Tico Sports’ two Spanish-language broadcast teams head-to-head for the first time. It’s not a competition, said CiCi Rojas, partner and president of Tico Productions, the company behind Tico Sports…
California retail tech firm opens Crossroads office, hiring 20
Retail technology firm PriceSpider is citing the area’s vibrant tech community as the reason behind rooting a new office in Kansas City’s Crossroads Arts District. Headquartered in Irvine, California, PriceSpider said the burgeoning startup community, deep pool of tech talent and Google Fiber’s arrival in 2012 helped push the company to choose the City of Fountains.…


